Dialogue Unit6


2 An employee in a computer shop (A) is talking to a customer (B) on the phone. Number sections A-C in the correct order to form a dialogue. Then listen to the dialogue and check your answers


A B: Yes, it's 15480. 

A: Just a moment, Mr Smith, I'll just check for you. Please stay on the line.

B: Sure.

A: Thank you for waiting. Yes, we've got 10 of those in stock.


B A: Good morning, Compuset helpline. Melanie speaking. How may help you? CopyShop. Can you tell me if you've got any of the

B: Hello, it's Dave Smith here from X300 RAM chips in stock?

A: Have you got the item number, please?


C B: Great. I'll come in later this week.

A: Can help you with anything else today?

B: Yes. Unfortunately, we had a problem with the latest software update you sold us. 

A: Oh, I'm sorry to hear that, Mr Smith. I'll put you through to a support technician.

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